{"id":2315,"date":"2021-10-10T15:54:24","date_gmt":"2021-10-10T13:54:24","guid":{"rendered":"https:\/\/bestvision.solutions\/outsourcing\/help-desk-services\/"},"modified":"2024-01-08T00:48:15","modified_gmt":"2024-01-07T23:48:15","slug":"help-desk-services","status":"publish","type":"page","link":"https:\/\/bestvision.solutions\/it\/outsourcing\/help-desk-services\/","title":{"rendered":"Servizi di Help Desk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2315\" class=\"elementor elementor-2315 elementor-1652\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-efed144 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"efed144\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;27d8f91&quot;,&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;50&quot;,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_bg_x&quot;:&quot;50&quot;,&quot;jet_parallax_layout_bg_y&quot;:&quot;50&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ccd001a elementor-invisible\" data-id=\"ccd001a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-734ee79 elementor-widget elementor-widget-heading\" data-id=\"734ee79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Servizi di Help Desk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7bac28 elementor-align-center elementor-widget elementor-widget-raven-breadcrumbs\" data-id=\"f7bac28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"raven-breadcrumbs raven-breadcrumbs-default\"><div class=\"breadcrumb\">\t\t\t\t<div class=\"breadcrumb-item active\" aria-current=\"page\"><span>Home<\/span><\/div>\n\n\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7665791 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7665791\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;dc9b4fc&quot;,&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;50&quot;,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_bg_x&quot;:&quot;50&quot;,&quot;jet_parallax_layout_bg_y&quot;:&quot;50&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5100650\" data-id=\"5100650\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dbbb45e elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"dbbb45e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;4d66c7f&quot;,&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;50&quot;,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_bg_x&quot;:&quot;50&quot;,&quot;jet_parallax_layout_bg_y&quot;:&quot;50&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-494156a\" data-id=\"494156a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d5282b elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7d5282b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" src=\"https:\/\/jupiterx.artbees.net\/business-consulting\/wp-content\/uploads\/sites\/424\/2020\/05\/service-details-icon-support.svg\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/figure><div class=\"elementor-image-box-content\"><h4 class=\"elementor-image-box-title\">Contatti<\/h4><p class=\"elementor-image-box-description\">Per ulteriori informazioni sulle nostre soluzioni software e servizi bancari non esitate a contattarci. \n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3333ca elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-raven-button\" data-id=\"e3333ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;turn_to_popup_action_button&quot;:&quot;no&quot;}\" data-widget_type=\"raven-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\">\n\t\t\t<a class=\"raven-button raven-button-widget-normal-effect-none  raven-button-text-align-center raven-button-link elementor-animation-pop\" href=\"tel:+41583070555\">\t\t\t\t<div class=\"raven-button-overlay\" ><\/div>\n\t\t\t\t<span class=\"raven-button-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"button-text-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"raven-button-texts-wrapper\">\n\t\t\t\t\t\t\t<div class=\"button-text\">\n\t\t\t\t\t\t\t\t<span class=\"raven-button-text\">\n\t\t\t\t\t\t\t\t\t+41 58 307 05 55\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baefa67 elementor-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"baefa67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:info@bestvision.group\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@bestvision.group<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7dfb89b elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"7dfb89b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;4d66c7f&quot;,&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;50&quot;,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_bg_x&quot;:&quot;50&quot;,&quot;jet_parallax_layout_bg_y&quot;:&quot;50&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-88d9103\" data-id=\"88d9103\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a3bbb7 elementor-align-left elementor-tablet-align-center elementor-widget elementor-widget-raven-button\" data-id=\"2a3bbb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;turn_to_popup_action_button&quot;:&quot;no&quot;}\" data-widget_type=\"raven-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\">\n\t\t\t<a class=\"raven-button raven-button-widget-normal-effect-none  raven-button-text-align-center raven-button-link elementor-animation-pop\" href=\"https:\/\/bestvision.eu.com\/bestvision_solutions\/wp-content\/uploads\/2021\/10\/Best-Vision-Services.pdf\" target=\"_blank\">\t\t\t\t<div class=\"raven-button-overlay\" ><\/div>\n\t\t\t\t<span class=\"raven-button-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"button-text-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"raven-button-texts-wrapper\">\n\t\t\t\t\t\t\t<div class=\"button-text\">\n\t\t\t\t\t\t\t\t<span class=\"raven-button-text\">\n\t\t\t\t\t\t\t\t\tScarica la brochure\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-38230e0\" data-id=\"38230e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a412342 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a412342\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SERVIZI DI HELP DESK<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9887a7c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9887a7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09146ce elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"09146ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>I suoi concetti principali sono:<\/strong><\/p><ul><li>Punto di contatto centralizzato (primo livello di supporto)<\/li><li>Deviazione numero di telefono a fine orari ufficio<\/li><li>Disponibilit\u00e0 del servizio di picchetto garantita dal personale Best Vision a rotazione<\/li><li>Comunicazione di richieste registrate in uno specifico strumento di gestione Service Desk (\u201cGP\u201d)<\/li><\/ul><p>\u00a0<\/p><p><strong>\u201cGP service desk\u201d strumento di gestione<\/strong><\/p><p>Sistema di controllo centralizzato per la gestione e il monitoraggio di richieste e modifiche<\/p><p><span style=\"text-decoration: underline;\">Esempio:<\/span><\/p><p>Inventari, definizione dei processi, informazioni sul monitoraggio dei servizi, cambio di richieste &amp; estensioni, problemi &amp; errori (Help Desk), controlli interni, rischi &amp; misure, attivit\u00e0 &amp; risultati di progetti, reportistica sul tempo &amp; stato, organizzazione di riunioni e incontri, casi di uso &amp; test per implementazione, moduli di programma &amp; consegne, informazione dati.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d0c8bb elementor-invisible elementor-widget elementor-widget-jet-images-layout\" data-id=\"5d0c8bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;columns&quot;:&quot;1&quot;,&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"jet-images-layout.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-images-layout jet-elements\">\n<div class=\"jet-images-layout layout-type-grid\" data-settings='{\"layoutType\":\"grid\",\"justifyHeight\":100}'>\n\t<div class=\"jet-images-layout__list col-row disable-cols-gap disable-rows-gap column-desktop-1 column-tablet-2 column-mobile-1\" >\n<div class=\"jet-images-layout__item col-desk-1\">\n\t<div class=\"jet-images-layout__inner\">\n\t\t<div class=\"jet-images-layout__image-loader\"><span><\/span><\/div>\n\t\t<a class=\"jet-images-layout__link \" href=\"https:\/\/bestvision.eu.com\/bestvision_solutions\/wp-content\/uploads\/2021\/10\/Help-Desk-Workflow-1024x737-1.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"5d0c8bb\">\n\t\t\t<div class=\"jet-images-layout__image\">\n\t\t\t\t<img decoding=\"async\" class=\"jet-images-layout__image-instance\" src=\"https:\/\/bestvision.solutions\/wp-content\/uploads\/2021\/10\/Help-Desk-Workflow-1024x737-1.jpg\" alt=\"Help-Desk-Workflow-1024x737\" loading=\"lazy\">\t\t\t<\/div>\n\t\t\t<div class=\"jet-images-layout__content\"><h5 class=\"jet-images-layout__title\">PROCESS WORKFLOW<\/h5><\/div>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72ab42b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72ab42b6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;c1355cd&quot;,&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;50&quot;,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_bg_x&quot;:&quot;50&quot;,&quot;jet_parallax_layout_bg_y&quot;:&quot;50&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7bd9e0ea elementor-invisible\" data-id=\"7bd9e0ea\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e55da5d elementor-widget elementor-widget-heading\" data-id=\"1e55da5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Richiedi una demo o maggiori informazioni\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5fcb8beb elementor-invisible\" data-id=\"5fcb8beb\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5938df44 raven-form-button-align-center elementor-widget elementor-widget-raven-form\" data-id=\"5938df44\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;fields&quot;:[{&quot;label&quot;:&quot;Name&quot;,&quot;placeholder&quot;:&quot;Nome&quot;,&quot;_id&quot;:&quot;f3e755b&quot;,&quot;acceptance_text&quot;:null,&quot;rows&quot;:null,&quot;required&quot;:&quot;true&quot;,&quot;width&quot;:&quot;50&quot;,&quot;field_custom_id&quot;:&quot;f3e755b&quot;,&quot;step_previous_button&quot;:null,&quot;step_next_button&quot;:null,&quot;type&quot;:&quot;text&quot;,&quot;recaptcha_badge&quot;:null,&quot;recaptcha_theme&quot;:null,&quot;recaptcha_size&quot;:null,&quot;checked_by_default&quot;:null,&quot;min_time&quot;:null,&quot;max_time&quot;:null,&quot;min_date&quot;:null,&quot;max_date&quot;:null,&quot;localization&quot;:null,&quot;min&quot;:null,&quot;max&quot;:null,&quot;field_options&quot;:null,&quot;inline_list&quot;:null,&quot;field_html&quot;:null,&quot;native_html5&quot;:null,&quot;multiple_selection&quot;:null,&quot;iti_tel&quot;:null,&quot;iti_tel_tel_type&quot;:null,&quot;iti_tel_require_area&quot;:null,&quot;iti_tel_allow_dropdown&quot;:null,&quot;iti_tel_country_include&quot;:null,&quot;iti_tel_ip_detect&quot;:null,&quot;iti_tel_internationalize&quot;:null,&quot;file_sizes&quot;:null,&quot;file_types&quot;:null,&quot;allow_multiple_upload&quot;:null,&quot;max_files&quot;:null,&quot;step_icon&quot;:null,&quot;field_value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Email&quot;,&quot;type&quot;:&quot;email&quot;,&quot;placeholder&quot;:&quot;Email&quot;,&quot;_id&quot;:&quot;1702c38&quot;,&quot;acceptance_text&quot;:null,&quot;rows&quot;:null,&quot;required&quot;:&quot;true&quot;,&quot;width&quot;:&quot;50&quot;,&quot;field_custom_id&quot;:&quot;1702c38&quot;,&quot;step_previous_button&quot;:null,&quot;step_next_button&quot;:null,&quot;recaptcha_badge&quot;:null,&quot;recaptcha_theme&quot;:null,&quot;recaptcha_size&quot;:null,&quot;checked_by_default&quot;:null,&quot;min_time&quot;:null,&quot;max_time&quot;:null,&quot;min_date&quot;:null,&quot;max_date&quot;:null,&quot;localization&quot;:null,&quot;min&quot;:null,&quot;max&quot;:null,&quot;field_options&quot;:null,&quot;inline_list&quot;:null,&quot;field_html&quot;:null,&quot;native_html5&quot;:null,&quot;multiple_selection&quot;:null,&quot;iti_tel&quot;:null,&quot;iti_tel_tel_type&quot;:null,&quot;iti_tel_require_area&quot;:null,&quot;iti_tel_allow_dropdown&quot;:null,&quot;iti_tel_country_include&quot;:null,&quot;iti_tel_ip_detect&quot;:null,&quot;iti_tel_internationalize&quot;:null,&quot;file_sizes&quot;:null,&quot;file_types&quot;:null,&quot;allow_multiple_upload&quot;:null,&quot;max_files&quot;:null,&quot;step_icon&quot;:null,&quot;field_value&quot;:&quot;&quot;},{&quot;label&quot;:&quot;Services&quot;,&quot;type&quot;:&quot;select&quot;,&quot;placeholder&quot;:null,&quot;required&quot;:&quot;true&quot;,&quot;_id&quot;:&quot;26250f8&quot;,&quot;acceptance_text&quot;:null,&quot;field_options&quot;:&quot;Clicca per selezionare...\\nSistema Core Banking BEST\\nBANQPRO Banking as a Platform\\nInternet banking\\nMobile Banking\\nCentral Information File (CIF)\\nAntiriciclaggio (AML)\\nCustomer Relation Management (CRM)\\nTrade Finance Solutions\\nOrder Management Solution\\nLoans &amp; Mortgages Solution\\nRisparmio e depositi\\nGestione del rischio\\nServizi di outsourcing (ITO\\\/BPO)\\nStrumenti di consulenza (Advisory Tools)\\nBEST IRS \\\/ Servizi integrati&quot;,&quot;rows&quot;:null,&quot;width&quot;:&quot;50&quot;,&quot;field_custom_id&quot;:&quot;26250f8&quot;,&quot;step_previous_button&quot;:null,&quot;step_next_button&quot;:null,&quot;recaptcha_badge&quot;:null,&quot;recaptcha_theme&quot;:null,&quot;recaptcha_size&quot;:null,&quot;checked_by_default&quot;:null,&quot;min_time&quot;:null,&quot;max_time&quot;:null,&quot;min_date&quot;:null,&quot;max_date&quot;:null,&quot;localization&quot;:null,&quot;min&quot;:null,&quot;max&quot;:null,&quot;inline_list&quot;:null,&quot;field_html&quot;:null,&quot;native_html5&quot;:null,&quot;multiple_selection&quot;:&quot;&quot;,&quot;iti_tel&quot;:null,&quot;iti_tel_tel_type&quot;:null,&quot;iti_tel_require_area&quot;:null,&quot;iti_tel_allow_dropdown&quot;:null,&quot;iti_tel_country_include&quot;:null,&quot;iti_tel_ip_detect&quot;:null,&quot;iti_tel_internationalize&quot;:null,&quot;file_sizes&quot;:null,&quot;file_types&quot;:null,&quot;allow_multiple_upload&quot;:null,&quot;max_files&quot;:null,&quot;step_icon&quot;:null,&quot;field_value&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;13707ce&quot;,&quot;type&quot;:&quot;acceptance&quot;,&quot;label&quot;:&quot;Acceptance&quot;,&quot;acceptance_text&quot;:&quot;Accetto le &lt;a href=\\&quot;https:\\\/\\\/bestvision.solutions\\\/gtu\\\/\\&quot; target=\\&quot;_blank\\&quot;&gt;Condizioni Generali d&#039;Uso&lt;\\\/a&gt; e &lt;a href=\\&quot;https:\\\/\\\/bestvision.solutions\\\/gtu\\\/\\&quot; target=\\&quot;_blank\\&quot;&gt;l&#039;Informativa sulla Privacy&lt;\\\/a&gt; di Best Vision Group.&quot;,&quot;required&quot;:&quot;true&quot;,&quot;width&quot;:&quot;50&quot;,&quot;field_custom_id&quot;:&quot;13707ce&quot;,&quot;step_previous_button&quot;:null,&quot;step_next_button&quot;:null,&quot;placeholder&quot;:null,&quot;recaptcha_badge&quot;:null,&quot;recaptcha_theme&quot;:null,&quot;recaptcha_size&quot;:null,&quot;checked_by_default&quot;:&quot;&quot;,&quot;min_time&quot;:null,&quot;max_time&quot;:null,&quot;min_date&quot;:null,&quot;max_date&quot;:null,&quot;localization&quot;:null,&quot;min&quot;:null,&quot;max&quot;:null,&quot;field_options&quot;:null,&quot;inline_list&quot;:null,&quot;field_html&quot;:null,&quot;native_html5&quot;:null,&quot;multiple_selection&quot;:null,&quot;rows&quot;:null,&quot;iti_tel&quot;:null,&quot;iti_tel_tel_type&quot;:null,&quot;iti_tel_require_area&quot;:null,&quot;iti_tel_allow_dropdown&quot;:null,&quot;iti_tel_country_include&quot;:null,&quot;iti_tel_ip_detect&quot;:null,&quot;iti_tel_internationalize&quot;:null,&quot;file_sizes&quot;:null,&quot;file_types&quot;:null,&quot;allow_multiple_upload&quot;:null,&quot;max_files&quot;:null,&quot;step_icon&quot;:null,&quot;field_value&quot;:null},{&quot;_id&quot;:&quot;df02f7e&quot;,&quot;type&quot;:&quot;recaptcha_v3&quot;,&quot;label&quot;:&quot;recaptcha&quot;,&quot;recaptcha_badge&quot;:&quot;bottomleft&quot;,&quot;acceptance_text&quot;:null,&quot;field_custom_id&quot;:&quot;df02f7e&quot;,&quot;step_previous_button&quot;:null,&quot;step_next_button&quot;:null,&quot;placeholder&quot;:null,&quot;recaptcha_theme&quot;:null,&quot;recaptcha_size&quot;:null,&quot;checked_by_default&quot;:null,&quot;min_time&quot;:null,&quot;max_time&quot;:null,&quot;min_date&quot;:null,&quot;max_date&quot;:null,&quot;localization&quot;:null,&quot;min&quot;:null,&quot;max&quot;:null,&quot;field_options&quot;:null,&quot;inline_list&quot;:null,&quot;field_html&quot;:null,&quot;native_html5&quot;:null,&quot;multiple_selection&quot;:null,&quot;rows&quot;:null,&quot;required&quot;:null,&quot;iti_tel&quot;:null,&quot;iti_tel_tel_type&quot;:null,&quot;iti_tel_require_area&quot;:null,&quot;iti_tel_allow_dropdown&quot;:null,&quot;iti_tel_country_include&quot;:null,&quot;iti_tel_ip_detect&quot;:null,&quot;iti_tel_internationalize&quot;:null,&quot;file_sizes&quot;:null,&quot;file_types&quot;:null,&quot;allow_multiple_upload&quot;:null,&quot;max_files&quot;:null,&quot;step_icon&quot;:null,&quot;width&quot;:null,&quot;field_value&quot;:null}],&quot;steps_type&quot;:&quot;number&quot;,&quot;steps_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"raven-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"raven-form raven-flex raven-flex-wrap raven-flex-bottom\" method=\"post\" name=\"New form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2315\" \/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"5938df44\" \/>\n\t\t\t\t\t<div id=\"raven-field-group-f3e755b\" class=\"raven-flex-wrap raven-field-type-text raven-field-group elementor-column elementor-col-50 raven-field-required\">\n\t\t\t\t\t<input\n\t\t\toninput=\"onInvalidRavenFormField(event)\"\n\t\t\toninvalid=\"onInvalidRavenFormField(event)\"\n\t\t\ttype=\"text\" name=\"fields[f3e755b]\" id=\"form-field-f3e755b\" class=\"raven-field\" placeholder=\"Nome\" data-type=\"text\" data-custom-id=\"f3e755b\" required=\"required\">\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"raven-field-group-1702c38\" class=\"raven-flex-wrap raven-field-type-email raven-field-group elementor-column elementor-col-50 raven-field-required\">\n\t\t\t\t\t<input\n\t\t\toninput=\"onInvalidRavenFormField(event)\"\n\t\t\toninvalid=\"onInvalidRavenFormField(event)\"\n\t\t\ttype=\"email\" name=\"fields[1702c38]\" id=\"form-field-1702c38\" class=\"raven-field\" placeholder=\"Email\" data-type=\"email\" data-custom-id=\"1702c38\" required=\"required\">\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"raven-field-group-26250f8\" class=\"raven-flex-wrap raven-field-type-select raven-field-group elementor-column elementor-col-50 raven-field-required\">\n\t\t\t\t\t<div class=\"raven-field-subgroup\">\n\t\t<select oninput=\"onInvalidRavenFormField(event)\" oninvalid=\"onInvalidRavenFormField(event)\" type=\"select\" name=\"fields[26250f8]\" id=\"form-field-26250f8\" class=\"raven-field\" placeholder=\"\" data-type=\"select\" data-custom-id=\"26250f8\" required=\"required\"><option value=\"Clicca per selezionare...\">Clicca per selezionare...<\/option><option value=\"Sistema Core Banking BEST\">Sistema Core Banking BEST<\/option><option value=\"BANQPRO Banking as a Platform\">BANQPRO Banking as a Platform<\/option><option value=\"Internet banking\">Internet banking<\/option><option value=\"Mobile Banking\">Mobile Banking<\/option><option value=\"Central Information File (CIF)\">Central Information File (CIF)<\/option><option value=\"Antiriciclaggio (AML)\">Antiriciclaggio (AML)<\/option><option value=\"Customer Relation Management (CRM)\">Customer Relation Management (CRM)<\/option><option value=\"Trade Finance Solutions\">Trade Finance Solutions<\/option><option value=\"Order Management Solution\">Order Management Solution<\/option><option value=\"Loans &amp; Mortgages Solution\">Loans &amp; Mortgages Solution<\/option><option value=\"Risparmio e depositi\">Risparmio e depositi<\/option><option value=\"Gestione del rischio\">Gestione del rischio<\/option><option value=\"Servizi di outsourcing (ITO\/BPO)\">Servizi di outsourcing (ITO\/BPO)<\/option><option value=\"Strumenti di consulenza (Advisory Tools)\">Strumenti di consulenza (Advisory Tools)<\/option><option value=\"BEST IRS \/ Servizi integrati\">BEST IRS \/ Servizi integrati<\/option><\/select><\/div>\t\t<\/div>\n\t\t\t\t<div id=\"raven-field-group-13707ce\" class=\"raven-flex-wrap raven-field-type-acceptance raven-field-group elementor-column elementor-col-50 raven-field-required\">\n\t\t\t\t\t<div class=\"raven-field-subgroup\">\n\t\t\t<span class=\"raven-field-option raven-field-option-checkbox\">\n\t\t\t\t<input\n\t\t\t\t\toninput=\"onInvalidRavenFormField(event)\"\n\t\t\t\t\toninvalid=\"onInvalidRavenFormField(event)\"\n\t\t\t\t\ttype=\"checkbox\" name=\"fields[13707ce]\" id=\"form-field-13707ce-ibq4\" data-custom-id=\"13707ce\" required=\"required\"  class=\"raven-field\">\n\t\t\t\t<label\n\t\t\t\t\tfor=\"form-field-13707ce-ibq4\"\n\t\t\t\t\tclass=\"raven-field-label\">\n\t\t\t\t\tAccetto le <a href=\"https:\/\/bestvision.solutions\/gtu\/\" target=\"_blank\">Condizioni Generali d'Uso<\/a> e <a href=\"https:\/\/bestvision.solutions\/gtu\/\" target=\"_blank\">l'Informativa sulla Privacy<\/a> di Best Vision Group.\t\t\t\t\t\t\t\t\t\t\t<span class=\"required-mark-label\"><\/span>\n\t\t\t\t\t\t\t\t\t\t<\/label>\n\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"raven-field-group-df02f7e\" class=\"raven-flex-wrap raven-field-type-recaptcha_v3 raven-field-group elementor-column elementor-col-\">\n\t\t\t<div class=\"raven-field-subgroup\" id=\"form-field-df02f7e\" data-custom-id=\"df02f7e\"><div class=\"raven-g-recaptcha\" data-sitekey=\"6LcqGMsfAAAAACFFWBerAUT4KhYnjNueTc5LoORL\" data-badge=\"bottomleft\" data-type=\"v3\" data-size=\"invisible\" data-action=\"Form\"><\/div><\/div>\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"raven-field-group raven-field-type-submit-button elementor-column elementor-col-100\">\n\t\t\t\t\t\t\t\t\t<button class=\"raven-submit-button elementor-animation-pop\" type=\"submit\">\n\t\t\t\t\t\t<span>Spedire<\/span>\n\t\t<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/form>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Outsourcing motivi Quadro di outsourcing Processo di outsourcing BRAVO ITO BRAVO BPO Servizi integrati Servizi di Help Desk Aspetti legali e termini Contatti Per ulteriori informazioni sulle nostre soluzioni software e servizi bancari non esitate a contattarci. +41 58 307 05 55 info@bestvision.group Scarica la brochure SERVIZI DI HELP DESK I suoi concetti principali [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":2288,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-2315","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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